All of the above, the staff, breakfast, rooms, fast service, front desk. Whomever the General Manager is for this hotel should really be proud, your whole entire staff deserves a bonus or raise.. This hotel is definitely on my list of hotel to stay first when I come to WPB. When my family is happy I am happy.
Willie
Februari 2024
The room was clean. The service crew was very nice about towels and any necessities we needed. There was a very nice young lady named Tamya that assisted us when we came in. She was awesome. Stan and Pedro were both great drivers for the Shuttle service we paid extra for.
Tanya
Julai 2024
From the moment I stepped into the lobby I knew it was going to be a great experience. Everything was so beautifully decorated and clean. Our 2Br suite was huge and very comfortable. I really have no complaints,will definitely stay again. I’ve never given any hotel a 10 rating but this place deserves it.
Tenisha
April 2025
We reserved a particular type of suite, and when we arrived and that was not available, the staff upgraded to another suite with the similar accessibility features. Really appreciated that accommodation at no extra charge. Also, the suite was very comfortable and clean, the beds were exceptionally so. Breakfast was also very good with a served buffet. Although they ran out of some hot items at a busy time, they replenished within a reasonable time. Facility overall is well appointed with high ceilings, wide hallways and quiet rooms.
Margaret
Februari 2024
We like the little lake in front of the property and we enjoyed the breakfast in the morning. I also made Christmas candy for my son and so the Kitchenette was perfect.
Kathlyn
Disember 2024
Everything was spectacular. When we checked-in the male staff was very polite and helpful. The bathroom makeup vanity was my favourite and the bedroom studio suite was a good size and overall clean. Fridge was big and kitchen was nice. A great setup! The hotel is beautiful, gorgeous big water fountain outside, great location with parking and breakfast buffet the next morning. The price was good for the one night stay so I think I'd stay again in the future but will ask for a firm bed. Rating 4/5 ⭐
Sarah
Oktober 2023
Very nice accommodations.. staff very helpful and understanding. I had a surgery at a local surgery center. They had wheelchairs available for use to help get me to my room. Very nice breakfast bar. If I would have been on vacation the on site bar would have been a nice attraction but not after a surgery
Paul
September 2023
We had a two bedroom suite and we were surprised about how large the rooms were. The suite was well stocked with towels and kitchen supplies and the bathroom was very clean. The furniture and decor is a bit dated but everything was very functional and the beds were very, very comfortable. We heard a little road traffic but overall the hotel was quiet and our sleep very good. The breakfast was very nice and there was a person actually helping dish out the hot food. There were plenty of tables. We also got a 10 % discount at BJs restaurant which was about a 1/2 mile away and that was a good family friendly restaurant because we were staying at the Hawthorn. The staff were friendly. Mark was very nice as we checked out.
Cymric
Mac 2023
The room had exceptional amenities which I needed. Also loved the separate living room area, and true sitdown bathroom vanity. I stayed 3 nights and didn't experience any noise from adjoining rooms which frequently happens in hotels.
Sepulveda
Jun 2024
the property was very clean and the complementary breakfast was great friendly staff great location
Deandra
Disember 2022